Reference

Legal policies you need to know

We built targed4d to operate transparently with you. Our legal framework covers your account security, how we handle your data, payment verification, and what happens when you request…

Account ProtectionData SecurityPayment VerificationClear Dispute Process
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targed4d Legal policies you need to know
REACH OUR TEAM

Contact us about legal or account concerns

Email Support Write to our legal inbox at [email protected] with your question or concern. We respond to all account-related and legal inquiries within one business day, Monday to Friday, 08:00 to 20:00 Jakarta time.
Live Chat Open the chat widget in your account lobby to speak with our support team in real time. Available 08:00 to 22:00 Jakarta time, seven days a week. Ask about account policy, identity verification, or data requests.
Account Settings Log into your account, go to Settings → Legal & Security, and submit a formal request to update your details, request data, or file a dispute. We process these requests within ten business days and send confirmation to your registered email.
HOW WE PROTECT YOU

Data handling and account security at targed4d

Encryption & Storage

Your account details, payment methods and transaction records are encrypted end-to-end using TLS 1.3 protocol. Passwords are hashed with bcrypt and stored on isolated servers. We do not retain your card numbers or bank details after each deposit clears.

Identity Verification

When you withdraw funds or update sensitive account data, we ask for photo ID and proof of address. This process protects you from unauthorised access and keeps your account secure. Verification typically takes 2–4 hours during business hours.

Cookie & Tracking Policy

We use session cookies to keep you logged in and functional cookies to remember your language and payment preferences. We do not sell your data to third parties. Analytics cookies help us understand which features you use so we can improve them.

Data Retention & Deletion

We keep your account data for as long as your account is active, plus three years after closure for legal and tax purposes. On written request, we delete non-essential personal data (like play history) within 30 days, subject to local law obligations.

Third-Party Integrations

Payment processors (DANA, OVO, GoPay and QRIS) handle your deposit details separately from us. We do not share your account activity with marketing companies. Game studios receive only your session ID, not your name or payment method.

Report a Concern

If you suspect a data breach, account compromise or policy violation, email [email protected] immediately. We investigate all reports within 24 hours and notify you of findings and any steps we take to protect your account.

Your legal and account questions answered

Go to the login page and tap 'Forgot Password'. We send a secure reset link to your registered email within two minutes. If you believe your account has been compromised, contact our security team at [email protected] right away. We can lock your account and review recent activity within the hour.

Yes. Log into your account, go to Settings → Legal & Security → Request My Data. We compile and send your complete account file (personal details, deposits, withdrawals, play records) as a PDF or CSV within ten business days, at no charge.

You must be at least 18 years old and reside in a jurisdiction where access to targed4d is permitted under local law. You cannot hold more than one active account. Providing false information during registration may result in account closure and forfeiture of funds.

We ask for a clear photo of your government-issued ID (passport, national ID or driving licence) and proof of address (utility bill or bank statement dated within the last three months). Upload these in Settings → Verification. Once approved, withdrawals proceed within 24 hours to your registered payment method.

Email [email protected] with your account username, transaction ID and a description of the dispute within 30 days of the transaction date. Our financial team investigates and responds within seven business days. If we find an error, we correct it immediately and notify you.

We retain your account details and full transaction history for seven years to comply with anti-money-laundering regulations and tax law. After you close your account, we keep records for three additional years. You may request deletion of non-essential personal data (like play history) after account closure.

You may not use automation, bots or scripts. You cannot create accounts for others or use someone else's identity or payment method. Collusion or abuse of promotions may result in account suspension. If you believe you are developing problematic play habits, you may request account restrictions or temporary closure at any time through Settings → Account Controls.

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