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How We Guard Your Account and Payment Details

When you open an account with targed4d and deposit via DANA, OVO, GoPay or QRIS, your personal information and transaction history stay encrypted and separate from our game…

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targed4d How We Guard Your Account and Payment Details
REACH OUR TEAM

How to Contact Us About Your Privacy

Our support team handles all privacy requests — from data access inquiries to account deletion and payment record corrections.

Live Chat Support Open the chat widget in the bottom-right corner of your account dashboard. Staff respond within 5 minutes during peak hours and within 2 hours overnight. Ask about data requests, payment records or account privacy settings.
Email Support Send privacy questions to [email protected]. Include your account email and a description of your request. We aim to reply within 24 hours with next steps or confirmation that your request is being processed.
In-Account Request Form Log in to your targed4d account, go to Settings > Privacy & Data, and submit your request directly. You'll receive a ticket number and timeline. This method creates an audit record for your protection.
DATA SECURITY PRACTICES

How We Keep Your Information Safe

targed4d uses industry-standard encryption for all data in transit and at rest. Your account password is hashed, not stored in plain text. Withdrawal requests require email verification to confirm it's really you.

Password & Login Security

Your password is encrypted and never visible to our staff. We require email verification for any withdrawal or account change. If you log in from a new device, we send you a confirmation code via your registered email.

Payment Data Isolation

DANA, OVO, GoPay and QRIS transaction records are stored in a separate, encrypted vault. Our game servers cannot access payment details directly. Only authorised compliance staff can view it when verifying payouts or handling disputes.

Cookies & Tracking

We use cookies to keep you logged in and remember your game preferences. No tracking cookies follow you to other websites. You can disable non-essential cookies in your account settings without losing access to the lobby.

Data Retention & Deletion

We keep your account data for 5 years after your last activity to comply with payment fraud audits. If you request deletion, we anonymise your personal details within 30 days. Anonymised data cannot be linked back to you.

Third-Party Sharing

We share your name and email with payment processors (DANA, OVO, GoPay, QRIS) only to verify your transaction. We do not sell your email or gaming history to marketing firms or other platforms.

Your Data Rights

You can request a copy of all data we hold about you, correct errors in your profile, or ask us to delete your account. Submit these requests through live chat or the in-account form. We respond with proof of completion within 30 days.

Privacy Policy Frequently Asked Questions

These answers cover the questions we hear most often from account holders in Surabaya, Jakarta and across Indonesia. If your question isn't here, reach out via live chat or email.

No. When you deposit, your payment app handles the authentication. targed4d receives only a confirmation that the deposit succeeded. We never see your payment app password or PIN. Your wallet provider controls those credentials.

Go to the login page and click 'Forgot Password'. Enter your email address and we'll send you a reset link within 2 minutes. The link expires after 1 hour for security. Create a new password and log in immediately. Our support team can also help via live chat.

Yes. Log in and go to Wallet > Transaction History. You'll see every DANA, OVO, GoPay and QRIS deposit, every withdrawal request, and the status of each (completed, pending or declined). Dates, amounts and transaction IDs are all listed.

We anonymise your personal details within 30 days of closure, so your name and email cannot be linked to past activity. We retain anonymised transaction records for 5 years to meet Indonesia payment audits. You cannot be identified from these records.

Go to Settings > Privacy & Data > Request My Data. We'll compile a file of your account details, game history, deposits, withdrawals and email logs within 14 days. You'll receive it as a downloadable file or can view it in your account.

No. We do not sell or rent your email or personal information to marketers, other gaming platforms or data brokers. Your email is used only for account notifications, withdrawals and support. You can opt out of promotional emails in Settings > Communication Preferences.

Change your password immediately, then contact our support team via live chat or email at [email protected]. Tell us the date and time of the suspicious activity. Our security team will review your login history and block unauthorised sessions within the hour.

Related Pages

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